RVpad allows for full refund of accommodation fees and applicable taxes if guests cancel booked reservation 24 hours or more before check-in time. Unless specified otherwise, check-in time is 12:00pm for both campgrounds and storage reservations. For example, if you as a guest want a full refund of accommodation fees for a reservation for January 1 st Thursday 12:00pm check-in, you must cancel the reservation by December 31 st Wednesday 11:59am. RVpad guest service fees are refundable in this case. If a guest cancels within less than 24 hours of check-in, guest will be refunded 70% of total amount paid for reservation. Host will retain 10% of total amount paid for reservation.
Hosts may cancel anytime and their guest will receive a full refund including guest service fee. If you have any questions, please do not hesitate…
Happy Camping and Storing!
David Montano and Jamie Le, Founders